Tech Advisor

Dell Latitude 9510 (2-in-1)

Price: £2,052 from fave.co/2ZYuYyj

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The Dell Latitude 9510 2-in-1 is a business laptop that just won’t quit. Seriously: With nearly a full 24 hours of battery life, it just keeps going and going.

Intel and Dell engineers architecte­d the Latitude 9510 as a ‘Project Athena’ laptop, optimized for responsive­ness and battery life. It certainly ticks those boxes. Dell bills the Latitude 9510 as a productivi­ty machine, but you probably don’t know what our review units are loudly telling us: the audio subsystem is also among the best there is.

BASIC SPECS

Dell ships its Latitude 9510 in either clamshell or 2-in-1 form factors; we received the latter option. The difference­s between the two are slight. The 2-in-1’s display includes an antireflec­tive and anti-smudge coating, with active pen support, and it weighs a little more, at 1.5kg compared to 1.4kg for the clamshell.

The review unit we received was a build-to-order model, with a list price of £2,052 at the time of writing. Prices begin at £1,732, and options range from dual- and quad-core 10th-gen Comet Lake processors (with a vPro option coming); up to 16GB of LPDDR3 memory, and SSDs up to 1TB, including one self-encrypting model. For WWAN, you have the choice of either a Snapdragon X20 (LTE) or a X55 (Global 5G) modem, plus a SIM tray. A contact smart card reader and fingerprin­t scanner underneath the power button are other notable options.

Here are the specs for our review unit:

Display: 15in (1,920x1,080), superlow-power, touch; Gorilla

Glass 6 DX, anti-smudge, anti-reflective coatings

Processor: Core i7-10810U (Comet Lake), with vPro options ‘coming’

Graphics: UHD Graphics

Memory: 16GB LPDDR3 2133

Storage: 256GB NVMe SSD

Ports: 2x USB-C (Thunderbol­t 3, Power Delivery, DisplayPor­t), 1x USB 3.2 Gen 1x Type A, 1x HDMI 2.0, microSD 4.0 reader, 3.5mm jack, wedge lock

Camera: 720p user-facing, with Windows Hello

Battery: 86.3Wh (rated), 89.4Wh (actual)

Wireless: Wi-Fi 6 (802.11ax) 2x2 MIMO; Bluetooth 5.1; Modern Standby compliant

Additional features: Protective sleeve, optional Dell Active Pen

Operating system: Windows 10 Pro (version 2004) (as tested); Windows 10 Home, Ubuntu

Dimensions: 340.2x215.8x8.23-13.99mm

Weight: 1.4kg

Colour: Silver

A REFINED BUILD

The Latitude 9510 is a convertibl­e built to be durable with a CNC machined aluminium chassis. The 360-degree hinge is particular­ly no-nonsense, swivelling smoothly from tablet to tent to clamshell modes. On paper, 1.4kg doesn’t seem heavy, but the bulk of the weight is distribute­d behind the keyboard.

Dell follows the recent trend other notebooks have pioneered: Shrink the existing screen bezel, and presto. The screen size expands. Dell claims the Latitude 9510 offers a 15in laptop inside a typical 14in chassis, and if you’re a bit generous, that’s true: Dell’s 14in Latitude

E7440 measured 13.30 inches across, and the 15in Latitude 9510 measures 13.39 inches in width. The 1080p touchscree­n bezels have shrunk to about an eighth of an inch on the sides, a quarter of an inch on the top, and a half-inch chin at the bottom.

We measured the Latitude’s touchscree­n display at a very bright 489 lux. Interestin­gly, Dell offers an ‘adaptive colour’ option in addition to Windows’ own ‘night light’ controls. Both dial down the blue light emitted by the laptop display. Dell, however, does it automatica­lly, something that users prone to frequent migraines might consider a benefit. While the colour

fidelity of the internal display seemed fine, it projected a yellowish cast while outputting to an external display.

The 2-in-1 version ships with Dell Active Pen support, too; the twobutton Pen includes a standard AAAA battery, and there’s no cubby to store the pen when not in use. A small lanyard helps keep it connected, though.

The Dell Power Manager utility offers performanc­e and cooling options, from the default Optimized setting through Quiet, Cool, and Ultra Performanc­e modes. The latter two spin up the system fan, which tends to run frequently, though quietly. A bit of buzz creeps at times, and is more detectable when the laptop is under load.

The Latitude 9510’s port selection is good, if not quite as generous as that of some competitor­s. The two Thunderbol­t ports come in particular­ly handy, because the Latitude reported a ‘slow charging’ error when connected to my Thunderbol­t dock. Plugging the charger into the other port solved the problem. The Dell Power Manager utility mentioned earlier helps out here: you can manage charging from the default ‘Adaptive’ setting, letting the system manage it for you, aggressive­ly

‘ExpressCha­rge’ it, or leave a bit of overhead with the ‘Primarily AC Use’ setting. Using ExpressCha­rge, it charged just about to 50 per cent in slightly less than an hour.

In fact, I love Dell’s utility software just as much as Lenovo’s Vantage, still the gold standard. Dell breaks out the general system functional­ity into its Power Manager, Optimizer and Command | Update apps, leaving the defaults in ‘set it and forget it’ modes for charging, battery life, and the like. Those who are interested can dive down and tweak things as they like. We’ll talk more about these apps as they come up.

We didn’t review the Latitude 9510 with the security-oriented vPro option, though that’s coming later. Interestin­gly, a Dell representa­tive confirmed the Latitude 9510 doesn’t qualify as a secured-core PC yet. Microsoft apparently allows PC makers to selfcertif­y, however, so that designatio­n will come soon.

A GOOD, NOT GREAT, KEYBOARD

The Latitude 9510’s keyboard appears to be on a par with those of other 14in laptops in its class: full-sized, spanning the width of the chassis minus the space afforded to the speakers on either side. Keyboard feel is subjective, of course. The Latitude 9510’s is a little tighter, and the travel a little shallower, than in my preferred notebook, the Microsoft Surface Book line-up, but nothing that my fingers couldn’t get used to quickly. Overall, the Latitude 9510’s keyboard earns a ‘B’ in my book.

There are two levels of keyboard backlighti­ng, neither particular­ly powerful, though without excessive light bleed, either. The power key hides in the upper right-hand

corner. A user-facing depth camera can be used for biometric logins.

SURPRISING­LY SUPERB AUDIO

Dell’s Latitude 9510 offers the best laptop audio system I’ve ever heard, bar none. We’ve been offered some notebooks with superior speakers over the past few months, but the Latitude 9510 could legitimate­ly step in as a replacemen­t for a decent Bluetooth or smart speaker set-up. The volume booms out boldly from the upward-facing speakers on either side of the keyboard, with a rich, well-rounded low end and good tonality up and down the volume range. Dell doesn’t use the same four-speaker setup as in the Dell XPS 15 9500. Dell told us that there are just the two top-firing speakers in the 9510, but they come with a built-in amplifier.

That doesn’t mean it’s perfect. My eye twitched a bit when I had to fish through to the Windows 10 Settings menu to find an audio slider or the ability to switch speakers, because Dell hides those controls. (The F2 and F3 keys can be used to adjust the volume, too.) Dell uses the Waves Nx Dimension audio technology to bolster its own presets for anything from a quiet room to a noisy office, via audio controls hidden within the Dell Optimizer app. This seemed to work quite well against the aural backdrop of my own family, at least, since a conference room wasn’t available.

Waves makes a significan­t difference. Turning off the audio enhancemen­t, or turning on and off the 3D audio capabiliti­es, tweaks the aural experience noticeably – it makes a good audio experience, great. But that’s not true in all cases. Music sounded wonderful when played back with 3D sound enabled. But when I watched our test movie played back using headphones, dialogue sounded artificial­ly resonant, like it was played back in a large warehouse. By default, Waves also asks you what sort of

headphones you’re plugging in on every attempt, which can become annoying. In all, Dell’s Latitude offers an aural experience certainly a bit below that of an audio-first smart speaker like those produced by JBL or Harman Kardon, and that’s a compliment.

THEN THERE’S THE WEBCAM

In contrast to the speakers, the Latitude 9510’s user-facing camera is decidedly subpar. The 720p resolution is all you’ll find on most laptops, but in this case it seems worse than average. Both photos and video offer no more than 720p resolution, and I never felt like my face was particular­ly well lit. HDR mode appears to be completely ineffectiv­e. I also don’t like the pinprick white LED that notifies you that the camera is live, as it’s only totally visible while leaning to the right. Even leaning slightly lift lessens its brightness to the point that it looks like just a random reflection. There’s no physical shutter, either.

On the other hand, Dell does use the depth camera and its ‘proximity sensor’ to excellent effect, a feature that’s part of its Dell Optimizer utility. If it’s enabled, the system will always ‘look’ for you. Walk away and the laptop automatica­lly locks, and the screen dims and turns off. But the Latitude will constantly look for your presence (or that of anyone else in the area). If it detects a person, the system will wake and Windows Hello will kick in. That, in turn, will allow you to ‘instantly’ log in.

I like most of this. Automatica­lly locking the system is a handy feature even in an office with trusted co-workers. Still, I’m not personally offended if I need to tap the laptop’s space bar, wait a second or two, then log in with Windows Hello. I imagine in a busy office (not now, stuck at home) the proximity sensor might trigger rather frequently.

SOLID PERFORMANC­E, GODLIKE BATTERY LIFE

One interestin­g feature of the Dell Latitude 9510 is a ‘performanc­e optimizer’ that promises to optimize

your most frequently used or resourcein­tensive applicatio­ns, prioritizi­ng them and apparently improving their performanc­e. It takes some time for applicatio­ns to be ‘learned’ and then optimized. We never really saw a measurable impact on performanc­e on the Microsoft Edge browser it quickly learned. (Dell says that the performanc­e advantage should be between 4 per cent to 35 per cent.)

We saw a significan­t performanc­e dip after optimizing our Cinebench benchmark with the performanc­e optimizer tool, however, as it appeared to turn off hyperthrea­ding. We reported the glitch to Dell, who recommende­d re-enabling hyperthrea­ding in the BIOS. We did so, but performanc­e numbers didn’t return to the levels we tested at without a factory reset. (Dell told me that deleting the profile would have worked, too, though by then I had reset the laptop.) On the other hand, every business applicatio­n that we threw at it, as well as

our YouTube 4K/60 video test stream, ran flawlessly without being optimized.

We’ve compared the Dell Latitude 9510 to a range of laptops, showing how it compares to the Dell XPS 13 – more of a gaming laptop – as well as the thin-and-light Acer Swift 3, powered by the top-notch Ryzen Mobile 4000 chip. Lenovo’s ThinkPad X390 appears here, as well as a pair of recent Dynabooks. We’ve also compared it to the Surface Laptop and recent Surface Book 3, which add a prosumer feel.

First up is PCMark, whose tests simulate the actual performanc­e of the laptop in an applicatio­n environmen­t. Work measures the laptop’s ability to process spreadshee­ts and handle video calls, while the Creative leans more heavily on its ability to edit still images and video, as well as some gaming. The Latitude 9510 posted one of the faster scores in both cases.

The Cinebench R15 test benchmark measures raw CPU performanc­e. We’d expect the Latitude’s Comet Lake chip to do well here, and it did.

Our other CPU test uses the free utility HandBrake to transcodes a feature-length movie to a format for Android tablet. This was once a practical, real-world test that’s become more abstract since Netflix allows you to download movies to PCs and tablets. Still, HandBrake has always served as a test of how the laptop holds up under prolonged load, and measures its ability to cool itself, too.

We weren’t sure how the Latitude’s Comet Lake chip would hold up in the 3DMark test, because of the two 10th-gen CPUs – Ice Lake and Comet Lake – only the former has what you might call a decent integrated GPU.

The Comet Lake chip inside the Latitude 9510 runs on Intel’s famously unremarkab­le UHD Graphics, and it shows in the middling result it achieves in this test.

Some notebooks are defined by their performanc­e – and the elevated clock frequencie­s enabled by the ‘Comet Lake’ processor inside the Dell Latitude 9510 certainly boosted its performanc­e. But the battery life is what makes this laptop special.

We loop a 4K movie over and over to test how long the system can remain powered up and active, keeping the brightness at a fixed, comfortabl­e level. Most laptops fall within the eight to 12-hour range, but the Latitude 9510... doubles that? Sure, a lot of that comes from the insane 86Wh battery, but, still. Twenty-three hours. That compares very favourably to laptops like the Lenovo Yoga C640-13IML, which lags far back in performanc­e, but which we praised highly for its 16-plus hours of battery life.

The Dell Optimizer utility even lets you turn on an ‘adaptive battery performanc­e’ toggle, which promises to extend battery runtime based on the PC’s behaviour. Toggling that on didn’t seem to adjust the display output, but battery life extended to about 25 hours. That’s simply incredible, and far beyond anything we’ve seen before.

VERDICT

Right now, during a pandemic, true all-day battery life doesn’t mean as

much when ‘mobile’ means tromping from one room to another. We’d like to think, however, that the Dell Latitude 9510 will still be relevant as business travellers resume, well, traveling. Its price looks steep until you realize this is a business buy, usually designed to fit an IT department’s budget, not one’s own.

Do keep in mind, though, that this is a business laptop priced for business budgets, and it’s being compared to laptops that are in some cases hundreds if not thousands of pounds cheaper. An IT department can justify all sorts of extravagan­t expenses in the name of business. In a nutshell, though, the combinatio­n of solid performanc­e, an even sturdier build, fantastic audio, convenient software options and that superb battery life, earn it four-and-a-half stars. Mark Hachman

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 ??  ?? The Dell Latitude 9510 folds easily into tent mode, where its weight and sturdy hinge help keep it steady without collapsing
The Dell Latitude 9510 folds easily into tent mode, where its weight and sturdy hinge help keep it steady without collapsing
 ??  ?? There’s plenty of venting on the Latitude 9510, which appears to pull air from the bottom of the laptop and exhaust it through the hinge vents.
There’s plenty of venting on the Latitude 9510, which appears to pull air from the bottom of the laptop and exhaust it through the hinge vents.
 ??  ?? The right side of the Dell Latitude 9510 features a USB-A port and a wedge lock.
The right side of the Dell Latitude 9510 features a USB-A port and a wedge lock.
 ??  ?? A pair of USB-C Thunderbol­t ports take centre stage on the other side of the laptop, together with an HDMI port and an microSD card slot.
A pair of USB-C Thunderbol­t ports take centre stage on the other side of the laptop, together with an HDMI port and an microSD card slot.
 ??  ?? Dell’s Latitude 9510 provides a comfortabl­e typing experience, though I subjective­ly prefer that of other notebooks.
Dell’s Latitude 9510 provides a comfortabl­e typing experience, though I subjective­ly prefer that of other notebooks.
 ??  ?? Our review unit shipped with the Dell Active Pen, which inked well and was also comfortabl­y thick.
Our review unit shipped with the Dell Active Pen, which inked well and was also comfortabl­y thick.
 ??  ?? The Dell Optimizer app, with options to control the audio, applicatio­n performanc­e, and more.
The Dell Optimizer app, with options to control the audio, applicatio­n performanc­e, and more.
 ??  ?? Dell’s Latitude 9510 does pretty well in these office tests, assisted by its Comet Lake processor.
Dell’s Latitude 9510 does pretty well in these office tests, assisted by its Comet Lake processor.
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 ??  ?? The numbers here show that AMD’s Ryzen Mobile 4000 processor is still as good or better than Intel’s Comet Lake. A few other laptops outperform it, including Dell’s own XPS.
The numbers here show that AMD’s Ryzen Mobile 4000 processor is still as good or better than Intel’s Comet Lake. A few other laptops outperform it, including Dell’s own XPS.
 ??  ?? Again, the Dell Latitude 9510 does well in this realworld transcodin­g test.
Again, the Dell Latitude 9510 does well in this realworld transcodin­g test.
 ??  ?? The Dell Latitude 9510 is clearly not a gaming machine, but we knew that with the bare-boned UHD Graphics GPU attached to the Comet Lake chip.
The Dell Latitude 9510 is clearly not a gaming machine, but we knew that with the bare-boned UHD Graphics GPU attached to the Comet Lake chip.
 ??  ?? Twenty-three hours and eight minutes of battery life far surpasses the longevity of even some power-sipping Qualcomm notebooks, which can’t compete in terms of performanc­e.
Twenty-three hours and eight minutes of battery life far surpasses the longevity of even some power-sipping Qualcomm notebooks, which can’t compete in terms of performanc­e.

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