Printer won’t connect

I’m attempting to re-connect my laptop PC to my network printer after installing the Windows 10 Creators Update. When I run the printer’s setup software, however, it fails to find the printer. Do you have any idea what’s happening?

[ EVAN LUCKETT ]

Rob Mead-Green replies: Evan subsequently revealed that his laptop had 2GB of RAM, and that he had no problem connecting to the printer from his main desktop PC. We investigated the issue and discovered that due to firewall hardening rules, some network printer software may be unable to detect printers over the network on machines with under 4GB RAM. Microsoft should resolve the issue in an update, but you can fix the issue manually.

Right-click the Start button and choose ‘Command Prompt (Admin)’, then type the following command and hit Enter: sc config fdphost type=own Restart Windows and the printer software should now be able to detect the printer.