Win­dows 7 PC boot er­ror

TechLife Australia - - HELP STATION - [ WIN­DOWS ]

My PC will no longer boot – it shows me the fol­low­ing er­ror: ‘Your PC/De­vice needs to be re­paired’ fol­lowed by one of two er­rors. Both ask for re­cov­ery tools. What should I do? JAMIE THOMAS

Nick Peers replies: Try run­ning Win­dows 7’s au­to­matic re­pair tool from the Win­dows 7 in­stal­la­tion disc. If this doesn’t work, try a third-party re­pair disc in­stead. Our per­sonal favourite is Laze­soft Re­cov­ery Suite Home ( www.laze­soft.com/down­load.html).

Down­load and in­stall Laze­soft’s Home Edi­tion from on a work­ing PC. Choose the ‘Burn CD/USB Disk’ op­tion and then fol­low the prompts to cre­ate a Win­dows 7 res­cue disc or flash drive. Start up your af­flicted PC with this disk in­serted.

If your files are stored on the same par­ti­tion as Win­dows and you’ve not backed them up, con­nect an ex­ter­nal drive, then select Data Re­cov­ery fol­lowed by Fast Scan. Browse and select the files or fold­ers you want, then click Save Files to trans­fer them.

If the drive isn’t dam­aged, tak­ing a fail-safe drive im­age en­sures that none of your files are lost if you’re forced to re­in­stall Win­dows. Choose ‘Disk Im­age & Clone’, select the ‘Backup (Drive

to Im­age)’ op­tion and fol­low the prompts to save your im­age. Now select Win­dows Re­pairs to ac­cess Laze­soft’s com­pre­hen­sive se­lec­tion of re­pair tools. Start with the ‘One Click Fix Crash So­lu­tion’ that has built-in undo. If this fails, ex­plore the other avail­able op­tions based on your PC’s spe­cific symp­toms.

Be sure to take a fail-safe drive im­age so you can save your files if you need to re­in­stall Win­dows.

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