TechLife Australia

Windows 7 PC boot error

- [ WINDOWS ]

My PC will no longer boot – it shows me the following error: ‘Your PC/Device needs to be repaired’ followed by one of two errors. Both ask for recovery tools. What should I do? JAMIE THOMAS

Nick Peers replies: Try running Windows 7’s automatic repair tool from the Windows 7 installati­on disc. If this doesn’t work, try a third-party repair disc instead. Our personal favourite is Lazesoft Recovery Suite Home ( www.lazesoft.com/download.html).

Download and install Lazesoft’s Home Edition from on a working PC. Choose the ‘Burn CD/USB Disk’ option and then follow the prompts to create a Windows 7 rescue disc or flash drive. Start up your afflicted PC with this disk inserted.

If your files are stored on the same partition as Windows and you’ve not backed them up, connect an external drive, then select Data Recovery followed by Fast Scan. Browse and select the files or folders you want, then click Save Files to transfer them.

If the drive isn’t damaged, taking a fail-safe drive image ensures that none of your files are lost if you’re forced to reinstall Windows. Choose ‘Disk Image & Clone’, select the ‘Backup (Drive

to Image)’ option and follow the prompts to save your image. Now select Windows Repairs to access Lazesoft’s comprehens­ive selection of repair tools. Start with the ‘One Click Fix Crash Solution’ that has built-in undo. If this fails, explore the other available options based on your PC’s specific symptoms.

 ??  ?? Be sure to take a fail-safe drive image so you can save your files if you need to reinstall Windows.
Be sure to take a fail-safe drive image so you can save your files if you need to reinstall Windows.

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