Dressed for success
EMPLOYEES who impress through their appearance and behaviour are most likely to succeed with a business by receiving promotion and pay rises, an etiquette expert says.
The Good Manners Company principal Anna Musson works with employers who want to improve the social skills of staff to give them an edge over rivals.
But she says too often employers recruit a worker who has questionable standards in the hope that they can be improved.
‘‘What they do once they’re in a job is they tend to decline,’’ Ms Musson says.
‘‘If the very best they can show at an interview is poor attire and poor attitude then they’re in for a sorry future.’’
She says it often is a problem when older employees look to hand over business and clients to younger staff.
She tells of one senior employee, who bypassed four very capable junior employees and handed a key client to the fifth in line because he had a much smarter appearance that would appeal to that client.
‘‘There is an expectation of your image and your attitude if you want to succeed,’’ she says.
‘‘I don’t know why people think that they can get away with anything. A poor habit that many Australians have adopted is to try to get away with the bare minimum – how casually can I dress, how casually can I behave? – without stepping out of their comfort zone.’’
She believes part of the problem may be a candidate shortage in some areas, which causes some job hunters to think they can do what they like when applying for work and still get the job.
But she says the tide is turning, with calls from many employers for improved standards.