Gen­tle art of sell­ing

The Advertiser - Careers - - General Vacancies -

tomers will only buy when they are ready,’’ she says.

‘‘So, like any good sales­per­son, we need to be pa­tient and only act as guides while peo­ple make their own pur­chase de­ci­sions.’’

Ms Smith’s sales tips are: Be com­pas­sion­ate and hon­est to­ward your cus­tomers, as it builds trust while grad­u­ally de­vel­op­ing a re­la­tion­ship. ‘‘If ap­pro­pri­ate, speak to fam­ily mem­bers who may be par­tic­i­pat­ing in the de­ci­sion,’’ she says.

Pic­ture: Tait Schmaal

Sales­woman Denise Smith with cus­tomers Robert and Rita Hunter, who are buy­ing an apart­ment at a re­tire­ment vil­lage.

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