GET READY FOR RETAIL
Coles grocery department worker Jess Hartman, 19, was unemployed for about three years before taking part in the program.
She was hired in a part-time job at Coles’ Central Market store in November.
She says it is hard to get opportunities but learning skills through the course made her more employable.
‘‘Just how to deal with the customers and stuff like that. I don’t mind retail. It wasn’t at the top of my list (as a career option) but it wasn’t as bad as I thought.’’