Eti­quette is cru­cial

The Advertiser - Careers - - Training -

OF­FICE skills and ap­pro­pri­ate work­place be­hav­iour are of­ten ig­nored or not learned, with neg­a­tive con­se­quences, ac­cord­ing to a prom­i­nent ex­ec­u­tive di­rec­tor.

Strata Plus ex­ec­u­tive di­rec­tor Olivera Fer­gu­son says: ‘‘ Em­ploy­ers pre­fer staff who have made the ef­fort to gain some level of rel­e­vant qual­i­fi­ca­tion.

‘‘ In ad­min­is­tra­tive roles ex­pe­ri­ence counts but for­mal qual­i­fi­ca­tions get you a start.’’

Fer­gu­son adds that for­mal qual­i­fi­ca­tions can also help school leavers learn ba­sic but vi­tal skills that they may not have picked up at school. These in­clude the im­por­tance of punc­tu­al­ity, pre­sen­ta­tion, cour­tesy to oth­ers and pri­ori­ti­sa­tion of work.

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