I have on order a Mustang GT Hardtop, with a 12-month wait. I was quite concerned about the recent report on the ANCAP safety rating of the Mustang, which only got two stars, not five. Do you know whether Ford is addressing this? Is it worth going ahead with my order? David Hunter, email Can you please tell me the ANCAP safety rating for my new Mustang? I have been told it only has a twostar rating and, if that is correct, then why? James Holbrook, email Part of the substandard score was down to poor passenger protection in the firing of the airbag, which is a big concern. Another contribution to the low score was the fact that the Mustang does not have the latest active safety gear or even seat belt reminders for the rear. Ford is unlikely to make big changes, although it’s investigating the results from the crash tests. Only you can choose the right amount of safety for you and your passengers.
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ADD-ONS A MINUS
When buying a car nowadays, you get sales people trying to sell you so many add-ons. Does the modern-day motor vehicle require rust protection or is it just an expensive add-on? Ali Mohammed, email In the vast majority of cases it’s just an add-on, as are window tinting and fabric protection and even headlight protectors and floor mats. The standard warranty covers rust protection and some brands also have long-term “perforation” coverage for rust.
My 2015 Kia Sorento Platinium has been in the service shop for two weeks because the park brake locks itself on and can’t be released without the service shop intervening. My service centre has only been drip fed by Kia. As a customer, I don’t ring Kia direct as they don’t want to know you. I believe parts have been ordered from Korea but there is no idea as to when they will arrive and when I will get my vehicle back. I have a replacement Sportage that comes with a very high excess and $200 deposit for hidden charges when returned. I believe there are others with the same problem. Greg Davis, email Kia spokesman Kevin Hepworth says the problem is now sorted, after it was traced to a faulty batch of electrical switches.
Re dash cams, I recommend https://dashcamtalk.com for useful comparisons. Peter Camilleri, email
Re Toyota Corollas and convex rear-view mirrors. My mum has the same car. These mirrors are dangerous as cars look much further away than they are. Does Toyota cover replacement cost for normal mirrors? Beth McLeod, email Convex mirrors are not dangerous but they are just different. Some people can adjust to using them, others can’t. Toyota will not pay for the cost of changing to plain glass from convex as the mirrors meet the relevant Australian standards.
PARTS AND PARCELS
I recently inquired about a replacement headlight switch for my 2005 Toyota Corolla and was told by two Toyota dealers the price was over $200. On returning home I looked up the same switch on the net and found that it was $66. I didn’t realise that parts are so dear but that is where the manufacturers make money. I agree there is no warranty when buying on the net. Dave Ryder, email It is possible to buy cheaper genuine parts from countries like the US because of greater buying power there. However, there is a flood of substandard stuff on the web and you need to be very careful. It’s not just about warranty as there are also safety considerations, particularly with something electrical in your car. You could also check with a car dismantler as the Corolla switch might be cheaper from a wrecker.
Tarnished star: Ford Mustang GT, main picture; Mazda2 has short service intervals