LATE Model for teachers

• Listen - Thank the student for sharing the information with you, ask open ended questions, use non-invasive communication options such as walk and talk; • Acknowledge the young person’s concerns - using reassuring statements such as ‘It sounds like you are having a tough time’;

• Talk about options - so that students feel in control of their own problems. Ask the student what they have tried already and if it has worked for them and what they would like you to do to help them;

• End with encouragement - to give the student a feeling of hope and that they could come back and talk some more if needed. It may also be beneficial to follow-up with students at a later date, to ensure the problem has been resolved or to offer further assistance.