The Australian Mining Review
DRAWING ON ‘DUTY OF CARE’
WHEN considering the inherent dangers associated with the mining, petrochemical and processing industries, businesses could benefit from enlisting the help of experienced technical illustrators and writers to produce simple explanatory graphics and hard copy and electronic operating, safety, training and maintenance documentation. Producing all manner of technical documentation and safety material since 1972, Technical Illustrators Group has secured documentation industry leadership in Australia.
With clients throughout Australasia and globally, including New Zealand, Papua New Guinea, Canada, the USA, Saudi Arabia and Asia, Technical Illustrators Group has been at the forefront in the design and implementation of technical documentation long before ‘Duty of Care’ became a 90s buzzword and a legislative requirement.
Technical Illustrators produce simplified documentation to graphically explain how the equipment works and most importantly, how it should be effectively maintained and safely operated.
The team go to great lengths to devise and product a wide range of manuals, safety, emergency and hazardous information instructions that can be easily understood and absorbed at all levels of industry.
With a military aviation family history and tertiary Mechanical Engineering qualifications, Technical Illustrators managing director Barrie Douglas knows the importance of doing it right the first time.
“We have a deliberate policy of being proactive, continually suggesting to our clients ways to upgrade their safety standards, improve training and production methods to enhance overall safety and productivity,” Mr Douglas said.
CREATING A SKILLED WORKFORCE
Another component of this diverse group is the training services provided to clients’ staff. Interactive multi-media computer training programs are designed to guide operators on a ‘ one-to-one’ basis through structured training that is required as part of their job description. These user-friendly, self-paced, e-learning packages progress the trainee through a series of modules followed by competency-based testing for evaluating competency and understanding.
Utilising this technology, clients can readily ascertain how staff members are progressing through the course and identify areas that may need further attention.
Some of the courses that Technical Illustrators have produced include modules on complex plant operation, cardio-pulmonary resuscitation and general first aid, danger tagging in isolation work procedures, safe handling of chemicals, explosives and fire prevention.
A ‘WIN FOR ALL’
Technical Illustrators Group, provides a ‘ win-win’ situation for companies, workers and the community.
Clients know that by utilising the expertise provided by Technical Illustrators Group they will be meeting, and possibly exceeding the legislative requirements in relation to ‘Duty of Care’ for their personnel. Additionally, personnel at all levels can expect a thorough and extensive understanding of the hazards posed in their workplace as a result of the training provided.