Embracing innovation and leading change
MACHINE learning and Artificial Intelligence (AI) are at the forefront of LINX Cargo Care Group’s (LINX CCG) technology mission for enhanced customer experiences into 2019 and beyond.
Technology has continued to play an increasing role in the organisation’s future as a service provider in supply chain and logistics – for its sustainability, its people and its customers.
LINX Cargo Care Group IT general manager Thomas Gianniodis said the business opportunities using technology were endless, providing LINX CCG with the visibility into the supply chain it needs to achieve sustainable, people-led improvements for the ultimate benefit of its customers.
“Our organisation is gearing up for the years ahead by researching and implementing technology, such machine learning and AI, to optimise our workforce and enhance the customer experience,” Mr Gianniodis said.
“We have introduced new technologies, such as cloud infrastructure and data platforms, to begin driving digital transformation throughout our entire group of companies.
“This work is enriched when coupled with our partnerships with Microsoft and Samsung, to ensure we work in alignment with the next cutting-edge perspectives and technological advancements.
“The bottom line is that technology and innovation can enhance the logistics workforce, as long as people are brought along on the journey through good leadership.
“Our people underpin our ability to succeed and the adage ‘to win in the marketplace you must first win in the workplace,’ rings truer than ever in today’s age of technological disruption.”
LINX CCG continues its focus on customers and its ability to best support them through whatever industry or global disruptions occur.
Whether disruptions or developments include more flexible operations, increased service levels and or data insights, LINX CCG is prepared and responsive to help its customers adapt and continue to thrive.