Em­brac­ing in­no­va­tion and lead­ing change

The Australian Mining Review - - COMPANIES GEARING UP -

MA­CHINE learn­ing and Ar­ti­fi­cial In­tel­li­gence (AI) are at the fore­front of LINX Cargo Care Group’s (LINX CCG) tech­nol­ogy mis­sion for en­hanced cus­tomer ex­pe­ri­ences into 2019 and be­yond.

Tech­nol­ogy has con­tin­ued to play an in­creas­ing role in the or­gan­i­sa­tion’s fu­ture as a ser­vice provider in sup­ply chain and lo­gis­tics – for its sus­tain­abil­ity, its peo­ple and its cus­tomers.

LINX Cargo Care Group IT gen­eral man­ager Thomas Gian­niodis said the busi­ness op­por­tu­ni­ties us­ing tech­nol­ogy were end­less, pro­vid­ing LINX CCG with the vis­i­bil­ity into the sup­ply chain it needs to achieve sus­tain­able, peo­ple-led im­prove­ments for the ul­ti­mate ben­e­fit of its cus­tomers.

“Our or­gan­i­sa­tion is gear­ing up for the years ahead by re­search­ing and im­ple­ment­ing tech­nol­ogy, such ma­chine learn­ing and AI, to op­ti­mise our work­force and en­hance the cus­tomer ex­pe­ri­ence,” Mr Gian­niodis said.

“We have in­tro­duced new tech­nolo­gies, such as cloud in­fra­struc­ture and data plat­forms, to be­gin driv­ing dig­i­tal trans­for­ma­tion through­out our en­tire group of com­pa­nies.

“This work is en­riched when cou­pled with our part­ner­ships with Mi­cro­soft and Sam­sung, to en­sure we work in align­ment with the next cut­ting-edge per­spec­tives and tech­no­log­i­cal ad­vance­ments.

“The bot­tom line is that tech­nol­ogy and in­no­va­tion can en­hance the lo­gis­tics work­force, as long as peo­ple are brought along on the jour­ney through good lead­er­ship.

“Our peo­ple un­der­pin our abil­ity to suc­ceed and the adage ‘to win in the mar­ket­place you must first win in the work­place,’ rings truer than ever in to­day’s age of tech­no­log­i­cal dis­rup­tion.”

LINX CCG con­tin­ues its fo­cus on cus­tomers and its abil­ity to best sup­port them through what­ever in­dus­try or global dis­rup­tions oc­cur.

Whether dis­rup­tions or devel­op­ments in­clude more flex­i­ble oper­a­tions, in­creased ser­vice lev­els and or data in­sights, LINX CCG is pre­pared and re­spon­sive to help its cus­tomers adapt and con­tinue to thrive.

More in­for­ma­tion can be found at www.linxcc.com.au.

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