The Chronicle

Alternativ­e to big banks already in Toowoomba

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FORGET the hype about digital banks – the mutual sector already provides a perfect alternativ­e to the big banks, Heritage Bank CEO Peter Lock says.

Mr Lock said discussion about how the Royal Commission would impact on the banking sector had generated a lot of hype about people turning to neobanks or digital banks, rather than the big banks.

But Mr Lock said neobanks could turn out to be “wolves in sheep’s clothing”, as many were being founded by big investors whose appetite for profit was just as strong as the big banks.

“Forget the hype about neobanks – mutuals are the tried and tested alternativ­e,” he said.

“Unlike many neobanks, mutuals aren’t owned by big investors looking to make a profit. If you’re turning to them to escape the profit-maximisati­on excesses of the big banks, then you should think again.

“There’s nothing that digital banks and neobanks offer that customer-owned institutio­ns such as Heritage Bank don’t already offer to people frustrated by the listed banks.

“Customer-owned banks offer market-leading technology, along with great service, highly competitiv­e pricing and a commitment to the best interests of the customers.”

 ?? Madsen Photo: Nev ?? LOCAL BUSINESS: Reagan Wilson, director of Wilsons - The Family Lawyers, has opened the boutique practice in the Longs Quarter.
Madsen Photo: Nev LOCAL BUSINESS: Reagan Wilson, director of Wilsons - The Family Lawyers, has opened the boutique practice in the Longs Quarter.
 ?? Photo: CONTRIBUTE­D ?? VISIONARY: Heritage Bank CEO Peter Lock (pictured) says customer-owned banks operate on a different model.
Photo: CONTRIBUTE­D VISIONARY: Heritage Bank CEO Peter Lock (pictured) says customer-owned banks operate on a different model.

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