‘Slippage’ with council’s KPIs

COUNCIL departments have been warned against slipping key performance indicators in a frank internal report.

Councillors endorsed the latest figures from the finance and business strategy at the committee meeting on Wednesday, with the motion officially passing in the ordinary meeting yesterday.

While the operational plan quarterly progress report for July to December found that the six groups were fully or partially ontrack with 97 per cent of their actions, the KPI figure was down to 85 per cent.

Service improvement principal Rosie Bugg said it was important departments improved slipping performance where it was noted.

“The result regarding our actions is consistent with our previous years at this period of time, at the close of December,” she said.

“It is important we watch our internal indicators, that provide a qualitative and quantitative measure of how we progress with those actions.

“It’s important that strategies and methodologies are put in place so that those areas can proceed as we would expect, rather than being ‘monitor’ or ‘offtrack’.”