YOUNG GUNS’ SECOND COFFEE HIT
TWO young entrepreneurial friends have smashed their business goals, buying a second bustling coffee shop within three years of owning and operating their first store.
Ashley Byers and Jordan Wyborn purchased Zarraffa’s Coffee Toowoomba North in 2017, and it has gone from success to success – with the store winning national awards, being named the best coffee and cafe multiple times in The Chronicle’s Best Of series, and the pair appearing in The Chronicle’s Power 100 series.
Customers rave about not only the coffee, but the exceptional customer service.
Now, they have taken the leap and purchased another Zarraffa’s Coffee store in Redbank Plains, this time with a drive-through.
Mr Byers said owning a second store had given the team another fresh and exciting challenge.
“Owning two stores is an incredible feeling, and we
know all the hard work and dedication from not just ourselves but our Toowoomba North team has truly paid off,” he said.
“A second store was always in our long-term goal
with the company as we want to be able to continue our growth within the brand and give our staff members a chance to continue their career within our company.
“Redbank Plains was an
exciting opportunity that we couldn’t turn down.”
Mr Byers said the new store was different to the Toowoomba store as it was one of the new-look Zarraffa’s.
“From the dark timber finishes to the booth seating with phone charging ports, to the new equipment helping to make speed of service and quality even faster,” he said.
“Handling two stores is crazy, but we love crazy and wouldn’t have been able to do it without our strong management and team members in our Toowoomba North.”
He said the main tip for anyone interested in owning a business at a young age would be to ensure they were passionate about what they were getting into.
“In business you will go through great times and many hard times, but if you’re passionate, that is enough motivation to wake up every morning and continue on your journey,” he said.
“Another great tip would be to get in contact with people in similar business areas to discuss what has worked for them and what hasn’t. We have done this numerous times with different franchisees and have gained some great knowledge from experienced franchisees.”