New quiet hours for Woolies
WOOLWORTHS Highfields, Kearneys Spring, Fernvale, Plainland, Stanthorpe, Warwick, Toowoomba and Wilsonton now offers a lowsensory “quiet hour” shopping experience designed to reduce anxiety and sensory stress for customers with specific needs.
During quiet hour, Woolworths Highfields, Kearneys Spring, Fernvale, Plainland, Stanthorpe, Warwick, Toowoomba, and Wilsonton will lower lights, turn down music or radio and turn off oven buzzers for an hour, every Tuesday between 10.30am and 11.30am.
Following a successful trial in select stores, quiet hour will now be rolled out nationally. To date, there are already more than 750 stores nationwide which are already offering this initiative.
Woolworths Operations Manager, Tishara Mina said: “Our customers have told us there’s a need in the community for a low-sensory shopping experience in the area, so we’re pleased to expand quiet hour …”
“Our team takes great pride in ensuring the store is quieter and less stressful for customers who want to shop during Quiet Hour and we look forward to welcoming them in store.”