The Courier-Mail - Career One - - Front Page -

of skills with in-depth knowl­edge to de­liver qual­ity, en­ter­tain­ing ex­pe­ri­ences for tourists. The In­sti­tute of Aus­tralian Tour Guides, which has cor­po­rate mem­bers in­clud­ing Cap­tain Cook Cruises, of­fers pro­fes­sional ac­cred­i­ta­tion and train­ing for guides. Chair­man David Reeves says tour guides of­ten start in an area they have a pas­sion for. “We find the peo­ple suited to this job are gen­er­ous with their time. I find peo­ple work­ing in travel like to give more than they re­ceive and are com­fort­able talk­ing in front of groups of strangers,” he says. Reeves says tour guides must present well, know what they are talk­ing about, have good peo­ple skills and even first aid cer­tifi­cates. “They need a good mem­ory and be able to recall facts ac­cu­rately,” he says. “They are good story tellers. “They also need to be able to han­dle groups in emer­gen­cies – what do you do and how do you do it?” Reeves says guides who take groups over­seas can progress to tour man­agers, oversee­ing the ma­jor travel op­er­a­tions while us­ing lo­cal tour guides.

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