The death of a loved one is an emotional experience so dealing with people in this situation requires compassion and empathy. Bereavement officers are responsible for counselling families after a death and organising the affairs of the deceased, such as certification and return of property. They liaise with medical staff, relatives and next of kin to reduce the stress of the situation as much as possible. It is important to have good communication skills, treat people with dignity, and respect any cultural needs or privacy concerns. Workers in this field are typically trained in counselling or social work, such as with a Bachelor of Counselling or Bachelor of Applied Social Science (Counselling). SEEK Learning reveals counsellors, in general, earn between $62,000 and $75,000 a year. Strong job growth is forecast, with government projections showing an extra 5800 roles will be created nationally from 2017 to 2022.