Melissa Williams, talent acquisition consultant, NAB
WHAT’S A TYPICAL DAY?
It includes writing job advertisements, screening applicants and preparing shortlists for hiring managers to interview. I also provide consultation support to hiring managers and applicants from initial application through to assessment and selection. I have been recruiting for NAB for 12 years and have progressed to now lead a team of nationally-based consultants.
WHAT ARE YOUR FOCUS INTERVIEW QUESTIONS?
We ask applicants behavioural interview questions to demonstrate their aptitude and technical skills in real-life situations. We look for answers that show aptitude and provide examples of how the applicant meets or exceeds the job criteria. A person’s problem-solving ability and being digitally savvy are two key traits we look for when recruiting for many frontline roles in the business.
HOW DO YOU ENSURE QUESTIONS ARE FAIR?
At NAB we have introduced online recruitment which uses cognitive assessments and recorded interviews to determine a candidate’s suitability for many entry-level roles. This helps ensure the recruitment process is transparent and not discriminatory.