5 TIPS TO WORK WITH OTHER GENERATIONS
1 Generational differences will influence a person’s ideas, expectations, values and behaviours at work. It will also influence the way they expect to be treated based on their experiences and perspectives.
2 Look for shared values and common ground to see past differences. Focus on things that matter, such as productivity, teamwork or customer service.
3 Do not assume every member of a generation thinks or behaves the same or judge colleagues’ capabilities based on what they wear or what their work hours seem to be. Challenge assumptions.
4 Communication styles can differ between generations so speak openly. This may mean highlighting recurring sources of tension or giving specific suggestions for best performance.
5 Whether young or old, a worker brings their own point of view based on their experience, and this diversity increases innovation. Workers should acknowledge the different perspectives of their colleagues.