LET­TERS

The Courier-Mail - Motoring - - CARSGUIDE -

THE Go Via 1300 tele­phone num­ber doesn’t work. I called sev­eral times and pre­dictably they haven’t put enough re­sources in place to han­dle the load – much like the en­tire trans­port sys­tem of this state.

While try­ing to be the good drone ci­ti­zen, I have tried to set up up my Go Via tag ac­count, so I can use the only road in south­east Queens­land that isn’t clogged with idling traf­fic, but their web­site ap­pli­ca­tion form sim­ply doesn’t work ei­ther. I put all my de­tails into all the boxes and drop down menus, but when I reached the ‘‘Add a Car’’ I ran into prob­lems.

I put in the ve­hi­cle regis­tra­tion, make and model, but the body type (four-door sedan) choices were wrong for that model.

So, I had to choose the clos­est pos­si­bil­ity, be­ing ‘‘4D hatch­back’’. But their sys­tem al­ready knows that this is in­cor­rect as it pro­duced an er­ror mes­sage say­ing as much and would not al­low me to go any fur­ther. So, now I am in the po­si­tion of be­ing forced to pay ex­tra as well as wast­ing my time and fuel driv­ing some­where con­ve­nient for them to pay for it. Well, I re­ally hope we cus­tomers/ tax­pay­ers don’t in­con­ve­nience them too much.

Scott Clark, Spring­field Lakes IT is time gov­ern­ments stopped do­ing things half­hearted and on the cheap, which is usu­ally to try to cover up their ne­glect of do­ing their job prop­erly and pro­vid­ing proper in­fra­struc­ture.

They seem to be able to spend hun­dreds of mil­lions on foot­bridges and foot­ball sta­di­ums but can’t seem to spend what is re­quired on the real es­sen­tial things to make peo­ple’s lives bet­ter.

Maybe the politi­cians need to drive them­selves around on the roads in­stead of be­ing chauf­feur driven and they might start to see the prob­lems and stu­pid­ity of their past de­ci­sions.

They would re­alise what or­di­nary peo­ple put up with ev­ery day due to the prob­lems they have cre­ated through ne­glect. Richard Shein­ing,

Cur­rumbin HAV­ING just re­turned from a 15-day driv­ing

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