THE Go Via 1300 telephone number doesn’t work. I called several times and predictably they haven’t put enough resources in place to handle the load – much like the entire transport system of this state.
While trying to be the good drone citizen, I have tried to set up up my Go Via tag account, so I can use the only road in southeast Queensland that isn’t clogged with idling traffic, but their website application form simply doesn’t work either. I put all my details into all the boxes and drop down menus, but when I reached the ‘‘Add a Car’’ I ran into problems.
I put in the vehicle registration, make and model, but the body type (four-door sedan) choices were wrong for that model.
So, I had to choose the closest possibility, being ‘‘4D hatchback’’. But their system already knows that this is incorrect as it produced an error message saying as much and would not allow me to go any further. So, now I am in the position of being forced to pay extra as well as wasting my time and fuel driving somewhere convenient for them to pay for it. Well, I really hope we customers/ taxpayers don’t inconvenience them too much.
Scott Clark, Springfield Lakes IT is time governments stopped doing things halfhearted and on the cheap, which is usually to try to cover up their neglect of doing their job properly and providing proper infrastructure.
They seem to be able to spend hundreds of millions on footbridges and football stadiums but can’t seem to spend what is required on the real essential things to make people’s lives better.
Maybe the politicians need to drive themselves around on the roads instead of being chauffeur driven and they might start to see the problems and stupidity of their past decisions.
They would realise what ordinary people put up with every day due to the problems they have created through neglect. Richard Sheining,
Currumbin HAVING just returned from a 15-day driving