it took too long to resolve your complaint you should be congratulated for maintaining the pressure on Toyota. Other owners frustrated by problems with their cars, whatever the make, should take note.
Proton Jumbuck I bought in 2009 was the first new car I bought and has been nothing but a heartbreaking and costly decision. There have been lots of problems starting from the day after I took delivery. There was a broken gearshift boot, the motor in the driver’s side window was not working, the bonnet latch had to be replaced, and the entire upper and lower dash was warped and needed replacing. Getting the work done also proved a nightmare with cancelled appointments and no courtesy cars or bus. I am concerned that I have put myself $17,000 in debt for a lemon. I have complained to the dealer and have received no satisfaction. They seem to treat their other customers very well, but treat their Proton customers like they don’t matter. When I phoned Proton they told me that because the issues were not safetyrelated they would not buy back or replace the vehicle. I requested an extended warranty or discounted services and they stated that they do not feel that this situation warrants any good will. Proton advised that they do