assured him that the product will not damage the plastic on the dash and that overuse leaves a white haze that can be removed with cloudy ammonia and water. It seems to be a fault with the dash and Ford does not want to help in any way. They did say that replacing the dash would cost approximately $2700. Is this a common problem with Fords of that era? Paul Parmeter
Fading usually happens when plasticisers migrate out of the plastic, and is accelerated when the car is exposed to the sun for long periods of time, but we haven’t received any other reports of the dash fading on Falcons. Make sure the car is parked out of the sun when possible, that way the fading should be reduced, and using a product like Armor All should help maintain the colour in the dash.
AQAfter having the 20,000km service done on my 2008 2.5-litre turbo diesel Ford Ranger, I noticed the engine cover and valve covers, etc, had not been removed to check the valve clearances, which is a service item at 20,000km, according to the manufacturer’s log book. When I checked, the dealer explained that it is no longer done at 20,000km. If this is the case, I feel Ford should have sent all owners a letter outlining the change to service items. Is the dealer pulling my leg after they were caught out or should the valve clearances have been checked? If it is no longer done, I feel the $605 I was charged for a fuel and oil filter, change of oil and repacking wheel bearings is completely unacceptable. Anthony Geiszler
We were told that the valve clearances are no longer done at 20,000km, as the dealer told you. We understand it is now done at 80,000km. As for the charge, you need
Ato discuss that with the dealer, and bear in mind that dealers are charging upwards of $140 an hour for work done in their shops.
QThe engine in my 2009 Honda Civic VTi occasionally misses when I am cruising at 90-100km/h. I have reported it twice, to two different dealers, and both told me there was no problem they could find. The second dealer told me that the slight ‘‘stumble’’ was a characteristic of this engine when the engine computer changed modes. I find it hard to believe Honda would build an engine with this problem. Is it just dealer spin? Neil