Shock of the new

The Courier-Mail - Motoring - - In Box @ Pg -

I have had the noisy rear shock ab­sorbers on my 2012 Jeep Grand Chero­kee changed three times un­der war­ranty. Now, again, they have be­come noisy and Jeep won’t change them again but is work­ing on an­other fix for this prob­lem. Have you heard any more about this? Paul Schu­bert, email


Since we bought our 2012 Jeep Grand Chero­kee Limited Diesel we have been com­plain­ing to Jeep re­gard­ing a knock­ing or rat­tle com­ing from the shock ab­sorbers. It just makes the noise con­stantly when driv­ing. I don’t know if you have heard of this prob­lem and, if so, what re­sults have you heard? Jeep has looked at it sev­eral times and re­placed the shock­ers with a dif­fer­ent model — which was meant to stop the noise but I reckon it is no bet­ter at all. Rus­sell Red­die, email We’ve been in touch with Jeep and have this re­ply from spokes­woman Karla Leach: “These in­ci­dents are iso­lated cases, and do not im­pact the full func­tion­al­ity of the ve­hi­cle. We have re­placed some shock ab­sorbers in or­der to deliver greater ve­hi­cle en­joy­ment for cus­tomers. We would be happy to as­sist to re­view the cus­tomer’s ve­hi­cle if the prob­lem per­sists af­ter shock ab­sorber re­place­ment.” So grab this copy of the Cars­guide and get down to the deal­er­ship.


I read with great in­ter­est that there is an ex­tended war­ranty on the 2013 Nis­san Dualis. I bought a 2013 Dualis Ti-L in De­cem­ber and wasn’t of­fered the ex­tended war­ranty. I must say that I’m re­ally happy with the car, per­haps sac­ri­fic­ing com­fort and con­ve­nience over speed, as it fits our life­style. Alan Haz­dard, email The war­ranty is bait to clear re­main­ing stocks of cars built last year.


I bought a 2013 Mazda3 Neo au­to­matic sedan in Au­gust and it is us­ing a lot of petrol, I feel. Most times I am only get­ting about 300km350km from a tank. I have men­tioned the fuel con­sump­tion to the ser­vice depart­ment at my dealer and they did some road test­ing and I was told they achieved 6.8L/100km. How­ever, as per the dis­play in my car, my aver­age is 13.6L. Have you heard of any­one else ex­pe­ri­enc­ing this high fuel con­sump­tion? I was told it was be­cause I only do short dis­tances. I am not a lead­foot. Ali­son, email Never mea­sure fuel econ­omy based on range but only in L/100km — be­cause range de­pends more on the tank size. You should zero the trip com­puter, then go for a long high­way-style run to check the re­sult. If it’s down where it should be, you will have to ad­just your driv­ing around town.


When I bought my 2010 TSI Golf wagon the sales­man told me to use 95 RON petrol. At my first ser­vice the me­chanic said I should be us­ing 98 RON. Now I see the two Golfs in the Cars­guide cover story are us­ing 95 RON. Please help me sort out what I should use. Fiona Webb, email VW Aus­tralia’s Karl Gehling an­swers: “The 2010 Golf Wagon TSI range re­quires a min­i­mum 95 RON.”

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