The Courier-Mail

Washing machines in a spin

- JOHN ROLFE

THE recall of more than 140,000 potentiall­y deadly Samsung washing machines is spinning out of control.

Owners are rejecting the repair approved by electrical safety authoritie­s – done with a plastic bag and tape.

Instead people are successful­ly insisting on refunds or replacemen­t, which the nation’s leading consumer group says they have every right to do, given there have been postrepair fires.

Recall authoritie­s – and Samsung – have faced heat in Parliament this week over the process that led to approval of the plastic-bagand-tape repair.

If Samsung is made to refund or replace all devices it would likely face a bill of $100 million, on top of the estimated tens of millions of dollars it has already had to spend after beginning a recall of six models in 2013. For details, call 1800 239 655.

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