Electricity giants in for shock

WITH decreasing household power consumption, how can power distribution companies justify yet another increase, given the continual price hikes since deregulation began in 1997 ( SM, Sep 6)? With new technologies allowing households to become more efficient and even self-sufficient, Ergon and Energex should start to adapt to changing market conditions rather than squeeze customers for more money, or risk becoming redundant like Australia Post’s letter service. Milvio Di Bartolomeo, Wellington Point