The Gold Coast Bulletin

$1bn fraud abroad

Holiday money mishaps cost each Australian traveller close to $900 a year, writes Sophie Elsworth

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HOLIDAY misadventu­res are costing Australian travellers each about $880 every year, with stolen money or possession­s, card fraud or missing a flight hitting hard, new data has revealed.

Exclusive research from the Commonweal­th Bank has shown Australian­s lose $1 billion a year by being underprepa­red for holiday mishaps, with about 30 per cent of travellers leaving the country without travel insurance.

About 60 per cent have experience­d a disaster while on holiday and had money stolen from them and 34 per cent acknowledg­e that money mishaps end up causing them significan­t stress.

Unexpected changes to travel plans (27 per cent) also hit respondent­s hard.

CBA’s general manager of everyday banking and payments, Michael Baumann said theft of cash was one of the biggest financial kicks travellers took while away.

“Over half of Australian­s experience money misadventu­re by having money stolen from them,’’ he said.

“Gen Ys also have the highest likelihood of losing their possession­s (46 per cent) and it seems like they are not as used to travelling overseas and having these experience­s.”

The findings revealed travellers prefer to be armed with plastic instead of cash, but Baumann urges travellers to be organised and ensure they have a mixture of money sources before leaving the country.

“You should take some foreign cash, a prepaid travel money card where you can lock in the exchange rate and also a credit and/or debit card,’’ he said. “You shouldn’t put it all in the same wallet; you should store it in different places.” CBA allows customers to use the “lock and limit” feature on their cards to block internatio­nal instore or online payments, which can be changed online in an instant if the card needs to be used. For customers who do lose their cards, it’s advised they contact their bank immediatel­y. Picture: TRICIA WATKINSON

Rising Tide Financial Services’ managing director Chris Browne urged all travellers to sign up to travel insurance and plan carefully the way they will access money while abroad.

“Don’t leave all your cash in the one place when you are travelling – leave some with a travel companion, some in the hotel safe and carry some yourself in a safe spot.”

He also said to have a “healthy level of cynicism” when being told currency you are getting has no commission charges on it. Browne suggested travellers ask questions about the exchange rates and any fees involved and only use cards for bigger purchases, while using cash for day-to-day transactio­ns.

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