The Gold Coast Bulletin

NDIS watchdog pays visit to Couran Cove

- MELANIE WHITING

OFFICERS from the NDIS watchdog have travelled to a Gold Coast island community and inspected areas of “concern” after being called in by the state government.

An NDIS Quality and Safeguards Commission spokeswoma­n confirmed they visited South Stradbroke Island earlier this month.

She said the purpose of the visit was to “meet with NDIS participan­ts and staff from the Wellness Australia Group, and to visit various sites and areas of concern”.

“No concerns were raised by participan­ts or their families regarding their NDIS funded supports and services being provided by the Wellness Australia Group,” the spokeswoma­n said.

“The NDIS Commission will continue to work with all parties to ensure the provider meets all of its obligation­s and that the participan­ts have suitable housing, supports and services in place to ensure their safety and wellbeing.”

Earlier this month, the Bulletin revealed residents of Couran Cove Island Resort had raised concerns for elderly and people with disabiliti­es who were participan­ts of the Better Living in South Stradbroke (BLISS) program.

The issues highlighte­d by other island residents included concerns over the safety of facilities and grounds on the island and questions over the sufficienc­y of care being provided.

Days after the report, the state government called in the NDIS watchdog to investigat­e the concerns raised.

At the time, Attorney-General Shannon Fentiman said the safety and wellbeing of seniors and people with a disability were a priority.

BLISS is a program of Wellness Australia Group, a company directed by Brisbane businessma­n Lachlan McIntosh.

The group described the complaints at the time as a “load of vindictive rubbish”.

A BLISS spokesman earlier this month said it would welcome any NDIS staff to visit the community on the island.

“We are confident they will find what the recent NDIS independen­t audit found – and that is BLISS is a very safe, happy and productive community for NDIS participan­ts,” he said at the time.

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