The Guardian Australia

Melbourne Royal Children’s hospital tells parents to stay away if possible due to ‘unpreceden­ted demand’

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Melbourne parents with sick children may face waits of more than 12 hours at the Royal Children’s hospital emergency department as it buckles under demand.

The hospital, in a statement on Monday evening, warned families should seek alternativ­e care where possible given it was dealing with more than 90 patients in its emergency department.

The demand was “unpreceden­ted” with a high number of extremely unwell children, a hospital spokespers­on said.

“We will always treat the most seriously ill children first which unfortunat­ely means some patients with less serious conditions may experience longer wait times,” they said.

More than 50% of the patients that arrived on Monday afternoon were triaged as lower urgency, the spokespers­on said.

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“We anticipate wait times for these less seriously unwell patients will potentiall­y reach more than 12 hours this evening.”

It was unsafe to discharge patients from the hospital to free up beds given the severity of their conditions, the spokespers­on said, although it had adjusted its inpatient wards where it was safe to do so.

The hospital put out a call to unrostered staff to help with the situation, and some had volunteere­d to work extra shifts.

The hospital urged families to contact the Nurse on Call service, the Victorian Virtual Emergency Department, and consider online telehealth options.

However, those with critically ill children should always call triple zero, the spokespers­on said.

 ?? Photograph: Luis Ascui/Getty Images ?? Melbourne Royal Children’s hospital emergency department is facing ‘unpreceden­ted’ demand and advises parents to take non-emergency patients to other services.
Photograph: Luis Ascui/Getty Images Melbourne Royal Children’s hospital emergency department is facing ‘unpreceden­ted’ demand and advises parents to take non-emergency patients to other services.

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