Meet the Best in Busi­ness

The Morning Bulletin - - FRONT PAGE -

AN EASY to use web­site, an ap­pren­tice en­cour­aged to learn and staff urged to not “just be a me­chanic” are the key el­e­ments that lead to John­son’s 4WD Re­pair Shop win­ning Best in Busi­ness.

With more than 20 years’ ex­pe­ri­ence in the in­dus­try, owner and op­er­a­tor Nathan John­son un­der­stands what 4WD own­ers need and is pass­ing on his knowl­edge and skills to the busi­ness’s ap­pren­tice.

John­son’s em­ploys ap­pren­tice Josh Kerr and trade as­sis­tant Luke Gold-Reis.

“Our ap­pren­tice at­tends train­ing at TAFE one day per week on most weeks,” Mr John­son said.

“On­go­ing and on the spot men­tor­ing and coach­ing is pro­vided to work­shop em­ploy­ees in­clud­ing cus­tomer ser­vice, pro­fes­sional ap­pear­ance, how to con­duct one­self and sales tech­niques to name a few.

He said he and his wife Nyree were pas­sion­ate about pro­vid­ing the skills in a range of ar­eas for their staff.

“Our aim is for our em­ploy­ees to in­ter­act with our cus­tomers in a re­spect­ful, hon­est, re­li­able, knowl­edgable and well pre­sented fash­ion,” Mr John­son said.

“To have the con­fi­dence to speak with cus­tomers and then work on their cars. Not sim­ply to be just a me­chanic.”

John­son’s 4WD Re­pair Shop not only took out the Best in Busi­ness of 2018 at last night’s award cer­e­mony at Korte’s Re­sort, they also took out the Wheels, Auto and Ma­rine cat­e­gory.

More than 200 of the re­gion’s best in busi­ness dressed up for a night of cel­e­bra­tion.

The awards at­tracted 459 nom­i­na­tions with thou­sands of votes re­ceived dur­ing the 12-week pe­riod the awards were opened.

Rock­hamp­ton Re­gional Coun­cil Mayor Mar­garet Strelow said the awards were an op­por­tu­nity to show­case the re­gion’s “strong busi­ness com­mu­nity” and to “cel­e­brate the peo­ple who are the driv­ing force be­hind the most suc­cess­ful busi­nesses”.

Photo: Al­lan Reinikka

AWARD WIN­NERS: Nyree and Nathan John­son from John­son’s 4WD Re­pair Shop won Best in Busi­ness and the Wheels, Auto and Ma­rine cat­e­gory at last night’s Morn­ing Bul­letin and Ad­vance Rock­hamp­ton Best in Busi­ness Awards.

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