Uber curious about new service in Gladstone
I’LL admit, despite living in Brisbane for a long time, I’ve never actually used Uber to get around the city.
However, I’ve been a fan of the counterpart food delivery service, Uber Eats.
I’ve spent countless dollars ordering my favourite food and getting it delivered to either my home, or at uni when I’m slaving on an important assignment.
While it may be the epitome of laziness, Uber has transformed the way we conduct our lives today.
For years, the taxi industry had a monopoly on personalised transport, and when Uber started operating in Brisbane, there was major uproar.
However, it has brought down prices to a level where the consumer wins.
So when I heard Uber was arriving in Gladstone, it was a chance for me to see what the fuss was about. I decided to do a test drive from the office to
‘‘WHAT I LOVE ABOUT UBER IS THE CONVENIENCE – YOU SIMPLY ORDER A CAR THROUGH THE APP
What I love about the service is the convenience – you simply order a car through the app.
You get to see where the car is, the name of your driver, and the charges upfront – $9.63.
Within a few minutes, my driver Anitas arrived. His car was clean and presentable, and he was happy to see me as his first customer.
That’s what impressed me with Uber, whether if you want a lift or want food delivered, the drivers are always polite.
Once arriving at the destination, there’s no need to fumble with coins or change.
Funds are automatically deducted from your credit card, making it so convenient.
Unfortunately, due to a glitch in the system, I was overcharged $10 more than quoted, but you can report that to Uber to get it fixed.
Within three hours, a partial refund was issued with the correct charges.
A stark difference from taxis, where you might not know what the fare is until the end.
Through that experience, I think Uber has gained itself a new regular customer.