A nationwide network of e-bike technicians
We probably all know someone who tools around town on an e-bike. A decade ago they were a rarity — now well in excess of 20,000 e-bikes are imported into New Zealand each year and bike shops are reporting double-digit increases in sales annually.
The only problem with the growing popularity of e-bikes is that just like any other piece of equipment they need regular servicing to run efficiently and technicians who can make any necessary repairs. And there’s the rub — there’s an increasing shortage of skilled people who know how to diagnose and repair e-bikes.
E-bike retailer MeloYelo is filling this knowledge and skills gap by offering training courses to its associates, as well as other qualified candidates, so that they can become proficient in diagnosing and fixing faults in a wide range of e-bikes.
Post-training, MeloYelo helps qualified
technicians to make connections with those in their communities who could use their services.
As well as helping to upskill current associates, MeloYelo is looking for mechanically minded people who are interested in training as e-bike technicians. They need to already be familiar with servicing regular bikes, have many of the tools required, be able to take part in a two-day training programme and pay a joining fee, and have the time and inclination to earn extra income working from home. They also have to live in an area that is not already serviced by a MeloYelo technician.
The comprehensive training covers bike mechanics, from gear and brake tuning through to cable lubrication and re-greasing, bike set-up, and bike electrics. Trainees will also be
familiarized with common hurdles encountered while making repairs, and how to source spare parts.
On agreement with MeloYelo, newly trained technicians will be able to join its service network for an agreed fee.
This fee will go towards helping technicians to connect with people who need their services, with everything from listing the technician appropriately on the web, creating web pages, and activating search engines, through to signage outside their workshop.
MeloYelo associate Ken Agar is already operating in this manner. He has developed a reputation in New Plymouth as the go-to man for e-bike repairs of all makes and models. He charges $50 per hour for his services, and has customers bringing bikes in for repairs on a regular basis. In a number of those instances, he has been able to suggest to the customer that they purchase a MeloYelo e-bike, thus his service business is also a great way of generating sales of MeloYelo bikes (and commissions).