Great gift, but how do I use it?

The Sunday Mail (Queensland) - - NEWS -

WHILE tech­nol­ogy can change lives at the push of a but­ton, an alarm­ing num­ber of Bri­tons are baf­fled about which but­ton to push.

One in four peo­ple who re­ceived a gad­get for Christ­mas had trou­ble get­ting it to work. And a quar­ter of those were still pok­ing at their new de­vices some three days later, ac­cord­ing to a sur­vey by con­sumer group Which?

This sug­gests that the speed of tech­no­log­i­cal change is leav­ing many be­hind.

Which? said one in six re­ceived a tech gift this Christ­mas, with smart speak­ers – such as the Amazon Echo – smart­phones and lap­tops at the top of the list, ahead of tablets and smart­watches.

Other such presents in­cluded fit­ness track­ers and voice-con­trolled toast­ers.

Just un­der half of those who re­ceived a tech gift fig­ured out how to work it through trial and er­ror, cou­pled with read­ing the man­ual and look­ing on­line. Eight per cent turned to their chil­dren for help – and 2 per cent went to their grand­chil­dren.

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