IN­TER­NAL IS­SUES PLAGUE HOSPI­TAL

The Sunday Mail (Queensland) - - NEWS -

DIS­TRAUGHT PAR­ENTS OF SICK KIDS WERE HOUNDED BY DEBT COL­LEC­TORS CHAS­ING PAY­MENT FOR TREAT­MENT AT QUEENS­LAND CHIL­DREN’S HOSPI­TAL.

I don’t un­der­stand why hav­ing a sick rel­a­tive, be it a child, sib­ling or par­ent, is a rea­son for peo­ple not to pay their bills. Deb This is not un­com­mon. The Mater Pub­lic Hospi­tal re­ferred a medicine bill to debt col­lec­tors after my Mum passed away. Louise I be­lieve it be­came a mis­take the mo­ment it be­came news. Prior to that I be­lieve it was likely policy. Adele You don’t pay for med­i­ca­tions in hospi­tal but you do pay for med­i­ca­tions to take home. Mar­lene Did the hospi­tal sort out these peo­ple’s credit rat­ing too, or do they have a black mark on their credit his­tory? El­iz­a­beth It would ap­pear there are prob­lems within the Queens­land Chil­dren’s Hospi­tal that run deeper than chang­ing the name can ever fix. Camp­bell Thank you for ex­pos­ing how the Queens­land Chil­dren’s Hospi­tal is us­ing debt col­lec­tors to pur­sue par­ents to set­tle bills for the treat­ment of their sick kids ( SM, Jan 6).

I won­der if the debt col­lec­tors would have been called off if the hospi­tal had not been con­tacted by your news­pa­per for com­ment.

The for­mer Lady Ci­lento chil­dren’s hospi­tal has been plagued with a litany of in­ci­dents since open­ing, from turn­ing away pa­tients to treat­ing pa­tients in wait­ing rooms due to a lack of beds.

Neg­a­tive pub­lic­ity has plagued this hospi­tal, not to men­tion the bo­gus pub­lic sur­vey prompt­ing its name change. Surely the mantra of any hospi­tal should be to con­sider its pa­tients and the fam­i­lies of pa­tients.

The Ci­lento fam­ily may now be thank­ful this hospi­tal no longer bears the Lady Ci­lento name.

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