Poor be­hav­iour means air travel is no­body’s busi­ness

The Sunday Telegraph (Sydney) - - THE SELL -

AIR­LINE eti­quette is now so bad busi­ness trav­ellers can aban­don any hope of get­ting any work done, a na­tional work­place expert has said.

A com­bi­na­tion of pas­sen­gers re­clin­ing their seats, over­sized lug­gage clog­ging over­head lock­ers, stinky feet and body sprawlers had made it near-im­pos­si­ble to con­cen­trate on a work lap­top, Pro­fes­sor Gary Martin, of the Aus­tralian In­sti­tute of Man­age­ment, has said.

“Then there is the odor­if­er­ous seat mate who passes wind on the sly, the pas­sen­ger who chats re­lent­lessly and the inat­ten­tive par­ent who lets their tod­dler run riot,” he said.

“Eti­quette stan­dards are de­scend­ing faster than an air­craft with­out en­gine power be­cause most pas­sen­gers view their time in the air through a prism of self­in­ter­est with lit­tle re­gard for the com­fort of oth­ers.’’

Bud­get air­lines and lim­ited busi­ness class seats meant that many small-busi­ness trav­ellers were con­fined to cat­tle class.

“Un­less you are up the pointy end of the jet, in-flight busi­ness pro­duc­tiv­ity is dead and buried.’’

And the prob­lems be­gin even be­fore board­ing, Pro­fes­sor Martin said.

“It starts with ‘gate lice’ who con­gre­gate around the de­par­ture gate way ahead of the sched­uled board­ing time.

“They push their way on board and hi­jack the over­head lock­ers with their over­sized carry-on lug­gage to leave lit­tle space for the busi­ness trav­eller’s work tools.’’

Pro­fes­sor Martin urged fel­low busi­ness trav­ellers to put their lap­top away and try to rest in­stead or sim­ply up­grade.

“That’s why busi­ness class is called busi­ness class.”

Poor air eti­quette.

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