System reveals hidden data
A NEW GPS-based vehicle tracking and monitoring device is saving a Cairns security firm thousands of dollars in fuel, tyre and other costs.
It also enables North Queensland Protective Services to keep an eye on their drivers, where they are and how they drive the company’s fleet of 10 Suzuki Swift patrol cars.
The business operates 24/7, transporting valuable business assets, performing building checks, and escorting staff.
NPQS previously had GPS trackers installed but about eight months ago switched to Fleetmatics REVEAL, after finding the system was easier to use and had more benefits.
Operations manager Chris Jones said it was much easier to use and handy.
He said the firm was forced to buy an entire new fleet of vehicles after the wear and tear from poor driving habits damaged the first batch.
Mr Jones said that without vehicle tracking there was no way for NQPS to know which of their drivers were speeding, accelerating too harshly, cornering too quickly or even idling excessively.
He said since implementing Fleetmatics REVEAL the firm had been able to help curb poor driving behaviours.
Mr Jones said the Swifts could travel up to 600km per day and poor driving habits required tyres being replaced every 20,000km.
He said since the new devices were installed tyres were being replaced every 30,000-35,000km and fuel use was less.
Mr Jones said if a vehicle was speeding or displaying other poor driving habits such as excessive idling, he received text messages to tell him.
He said to increase the level of responsibility and accountability of their employees, driving statistics were provided for all to see.
“We’ve placed accountability and responsibility onto the drivers. It’s a safety net for us,” Mr Jones said.
“It’s a safety net for them and a safety net for the clients.”
He said at times customers asked if their patrolmen were in fact on location.
Mr Jones said since NQPS implemented Fleetmatics’ security fleet management system, customer disputes were easily resolved with more accurate data.
“The main thing is when a client questions us on whether a patrolman did turn up that night we can prove that,” he said.
“With Fleetmatics REVEAL we can track our patrolmen’s entire night and give the report to our customers.”
The system can also reveal how long employee spent at home for lunch.
“We have highlighted that we don’t mind if the guys have their lunch breaks at home, but Fleetmatics REVEAL does show how long they were at home for and I have had to pull a couple of guys up on it who have returned to work late. It’s really helpful that way.”
The system can advise when each car’s service is due, when tyres have to be replaced and if it is using too much fuel.
Mr Jones said the system was costing the firm less than $50 a month per car.
MONITORING: NQPS operations manager Chris Jones is happy with the installation of a special GPS system called Fleetmatics REVEAL which has saved the company money.