Sys­tem re­veals hid­den data

The Weekend Post - Motoring - - COVER STORY - NICK DAL­TON

A NEW GPS-based ve­hi­cle track­ing and mon­i­tor­ing de­vice is sav­ing a Cairns se­cu­rity firm thou­sands of dol­lars in fuel, tyre and other costs.

It also en­ables North Queens­land Pro­tec­tive Ser­vices to keep an eye on their driv­ers, where they are and how they drive the com­pany’s fleet of 10 Suzuki Swift pa­trol cars.

The busi­ness op­er­ates 24/7, trans­port­ing valu­able busi­ness as­sets, per­form­ing build­ing checks, and es­cort­ing staff.

NPQS pre­vi­ously had GPS track­ers in­stalled but about eight months ago switched to Fleet­mat­ics RE­VEAL, af­ter find­ing the sys­tem was eas­ier to use and had more ben­e­fits.

Op­er­a­tions man­ager Chris Jones said it was much eas­ier to use and handy.

He said the firm was forced to buy an en­tire new fleet of ve­hi­cles af­ter the wear and tear from poor driv­ing habits dam­aged the first batch.

Mr Jones said that with­out ve­hi­cle track­ing there was no way for NQPS to know which of their driv­ers were speed­ing, ac­cel­er­at­ing too harshly, cor­ner­ing too quickly or even idling ex­ces­sively.

He said since im­ple­ment­ing Fleet­mat­ics RE­VEAL the firm had been able to help curb poor driv­ing be­hav­iours.

Mr Jones said the Swifts could travel up to 600km per day and poor driv­ing habits re­quired tyres be­ing re­placed ev­ery 20,000km.

He said since the new de­vices were in­stalled tyres were be­ing re­placed ev­ery 30,000-35,000km and fuel use was less.

Mr Jones said if a ve­hi­cle was speed­ing or dis­play­ing other poor driv­ing habits such as ex­ces­sive idling, he re­ceived text mes­sages to tell him.

He said to in­crease the level of re­spon­si­bil­ity and ac­count­abil­ity of their em­ploy­ees, driv­ing sta­tis­tics were pro­vided for all to see.

“We’ve placed ac­count­abil­ity and re­spon­si­bil­ity onto the driv­ers. It’s a safety net for us,” Mr Jones said.

“It’s a safety net for them and a safety net for the clients.”

He said at times cus­tomers asked if their pa­trol­men were in fact on lo­ca­tion.

Mr Jones said since NQPS im­ple­mented Fleet­mat­ics’ se­cu­rity fleet man­age­ment sys­tem, cus­tomer disputes were easily re­solved with more ac­cu­rate data.

“The main thing is when a client ques­tions us on whether a pa­trol­man did turn up that night we can prove that,” he said.

“With Fleet­mat­ics RE­VEAL we can track our pa­trol­men’s en­tire night and give the re­port to our cus­tomers.”

The sys­tem can also re­veal how long em­ployee spent at home for lunch.

“We have high­lighted that we don’t mind if the guys have their lunch breaks at home, but Fleet­mat­ics RE­VEAL does show how long they were at home for and I have had to pull a cou­ple of guys up on it who have re­turned to work late. It’s re­ally help­ful that way.”

The sys­tem can ad­vise when each car’s ser­vice is due, when tyres have to be re­placed and if it is us­ing too much fuel.

Mr Jones said the sys­tem was cost­ing the firm less than $50 a month per car.

MON­I­TOR­ING: NQPS op­er­a­tions man­ager Chris Jones is happy with the in­stal­la­tion of a spe­cial GPS sys­tem called Fleet­mat­ics RE­VEAL which has saved the com­pany money.

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