The Weekend Post

Misers of trip advisers

- DANIEL BATEMAN daniel.bateman@news.com.au

WHEN it comes to tourism, Far North Queensland­ers are damn proud of their attraction­s, particular­ly the natural assets.

But unfortunat­ely, not everyone who visits the region agrees that the places we promote are worthwhile checking out.

Internet site TripAdviso­r, which can make or break a tourism business, provides ratings and reviews for all manner of attraction­s, including some spots you would not consider tourists to be interested in.

For example, a visitor from Toronto, Canada, left a fourstar review of Cairns’ Courthouse in April this year:

“I was there during the evening and I was impressed,” they wrote. “Very attractive.

“Lots of people come here to defend themselves or to accuse others.

“No wonder that they needed a big courthouse. Worthwhile to see!”

Bruce Prideaux, the director of CQUniversi­ty’s Cairnsbase­d Centre for Tourism and Regional Opportunit­ies, said TripAdviso­r was a valuable tool for the industry, as long as it was used properly.

He said people should never make a judgment from a single review on the site, but instead look at a broader picture.

“I think it provides a very good mechanism and platform,” he said.

“If a hotel, for example, says it is five-star, then the usergenera­ted content on TripAdviso­r gives you an actual idea of what the hotel is like, from people’s perspectiv­e.

“It also makes the hotel a little bit aware of what standards they are delivering.”

Here are some of the worst reviews left on the site by visitors to the Far North.

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