Dream result as Sleep Right wins for service
Sleep Right Sleep Tight – Customer Service Excellence award/delivery of professional services (sponsored by Pemset Solutions)
HAVING a child who was an “absolute terrible sleeper for over two years” – meaning she suffered sleepless nights – actually turned out to be an eye opener for Vanessa Anderson from Sleep Right Sleep Tight.
Her business was awarded the BEX Customer Service Excellence/Delivery of Professional Services Award, sponsored by Pemset Solutions.
“My child was a terrible sleeper,” she said. “We suffered and he suffered for 2½ years before we sought professional help. The changes that brought to our family and having everyone sleep well, led me down the path of becoming a sleep consultant.”
While she conducts in-house consultations in Cairns for parents of children aged up to five, most of her business is done online, where she offers a range of sleep programs and consultation packages.
“I was completely shocked to win the award,” Ms Anderson, who started the business five years ago, said. “It was unexpected especially being up against some other absolutely amazing businesses.”
These awards acknowledge a business that has shaped its success by delivering outstanding growth and development through a focus on excellent customer service.