Business con­tin­ues to set the pace

The Weekly Advertiser Horsham - - New -

Wim­mera-mallee business O’con­nors has claimed a hat-trick of fran­chise wins af­ter be­com­ing Case IH Dealer of the Year 2019.

Rep­re­sen­ta­tives col­lected the ac­co­lade in a three-branches-or-more cat­e­gory at an an­nual awards night on Queens­land’s Gold Coast.

O’con­nors sells Case IH’S range of trac­tors, com­bines and balers as part of a global net­work of deal­ers.

The fam­ily-owned business started in Birchip in 1964 and has since ex­panded to be­come the largest dealer in the Case IH net­work, with branches in Birchip, War­rackn­abeal, Hor­sham

and Shep­par­ton in Vic­to­ria; Corowa, Forbes, West Wya­long, Gren­fell and Con­dobolin in NSW; and Border­town in South Aus­tralia.

Em­ploy­ing 200 staff, O’con­nors has won the same award three years in a row.

O’con­nors’ chief ex­ec­u­tive Gareth Webb said it was an hon­our to re­ceive the ti­tle and was a credit to ev­ery­one within the business.

“This is def­i­nitely some­thing we didn’t see com­ing, but we’re thrilled to take this award home again this year,” he said.

“It’s a priv­i­lege to win this in the com­pany of some ter­rific deal­ers.

“This is also recog­ni­tion of the pas­sion, ded­i­ca­tion and ex­cel­lence of our team and the be­lief of our cus­tomers who have en­sured our on­go­ing growth.

“This is the cul­mi­na­tion of what has been a huge year for all of us at O’con­nors and we’re ex­cited for the fu­ture and what it holds.”

Case IH Aus­tralia-new Zealand gen­eral man­ager Peter Mccann praised the ef­forts of O’con­nors.

“What an amaz­ing achieve­ment by O’con­nors, which in the past 12 months has gone from strength to strength with its ex­pan­sion into the NSW Cen­tral West, mak­ing it our big­gest dealer in Aus­tralia,” he said. “This award proves though that the team hasn’t taken its eyes off the core values of the business: cus­tomer ser­vice, in­dus­try knowl­edge and af­ter-sales sup­port.

“They con­tinue to raise the bar for our whole net­work and strive for im­proved ser­vice, ef­fi­cien­cies and pro­duc­tiv­ity.

“This award is well-de­served and isn’t based on any one part of the business.

“It takes into ac­count the re­sults in ev­ery depart­ment and proves O’con­nors is not only do­ing it right, it is do­ing it well.”

O’con­nors won the award cat­e­gory from Farm­ers Cen­tre 1978 in Western Aus­tralia, Kenway and Clark in NSW and South Aus­tralian dealer Ram­sey Bros.

The Dealer of the Year award re­sults are based on fac­tors in­clud­ing finance and business man­age­ment, per­for­mance in sales and mar­ket­ing, and parts and ser­vic­ing, Ad­vanced Farm­ing Sys­tems Cer­ti­fi­ca­tion and to­tal mar­ket share.

• For more agri­cul­tural news, see The Weekly Ad­ver­tiser’s monthly Aglife sup­ple­ment in­side to­day’s edi­tion.

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