The Weekly Advertiser Horsham
Plaza project reinforcing respect
In a move to make its customers feel safe and respected at all times, Horsham Plaza is launching public-safety project ‘Respect Protect Connect’.
The program is occurring in all 30 Retpro-managed shopping centres Australia-wide.
Horsham Plaza centre manager Allison Roberts said the organisation was excited to be rolling out the program, which embodied a commitment to providing a safe environment for retail staff, customers and contractors – an environment they looked forward to working and shopping in daily.
She said it was of utmost importance that customers, the community and all the staff in the centre always felt safe and supported.
Mrs Roberts added that Respect Protect Connect reinforced a message that Horsham Plaza shopping centre had ‘zero tolerance’ for any disrespectful and unsafe behaviour.
The ‘Respect Protect Connect’ project highlights security and safety operations, some of which are new and some that are long-term procedures that Horsham Plaza centre management wants to emphasise.
Centre management, retail and security staff will be wearing project lanyards with a reference card that informs customers of the ‘Respect Protect Connect’ campaign.
“We are committed to implementing the campaign framework at Horsham Plaza, which will have far-reaching benefits to enhance the safety of all of our shopping centre community and beyond,” Mrs Roberts said.
“By setting a safety standard we are getting on the front foot and proactively supporting our shopping community.”
Supporting ‘Respect Protect Connect’, a Rotary Club of Horsham East project – ‘Sayno2familyviolence’ – will have a static display in the plaza providing brochures and information.
Horsham Rural City councillor Claudia Haenel will also offer an opportunity for the community to share thoughts and raise issues during ‘Coffee with a HRCC Councillor’ sessions at 10am to noon on Wednesdays at Café 22, when restrictions allow.