BEST IN BIZ

Lo­cal busi­nesses cel­e­brated at an­nual Mara­noa awards

The Western Star - - Front Page - LUCY RUTHER­FORD

GENEVIEVE Rogers at­tributes her staff, who have be­come fam­ily, and her loyal cus­tomers for her busi­ness suc­cess. The owner of ReX Cof­fee + Food, Ms Rogers and her fel­low troops have been recog­nised for their stel­lar cus­tomer ser­vice and de­li­cious food and cof­fee at the 2019 Mara­noa Busi­ness Awards.

The awards were held at Ex­plor­ers Inn on Satur­day night, recog­nis­ing lo­cal busi­nesses and em­ploy­ees for their achieve­ments and bring­ing pride into the busi­ness com­mu­nity.

“It’s very sur­real – for me the cus­tomer ser­vice award was the most im­por­tant one be­cause it’s the cus­tomers who were nom­i­nat­ing us,” Ms Rogers said. “I couldn’t do it with­out my staff. It sounds cliched, but we’re a fam­ily. I have the best team, they re­flect ex­actly what I project and I couldn’t ask for any­thing more.”

MY ALARM GOES OFF AT 2.45M EV­ERY MORN­ING AND THERE’S NEVER BEEN A DAY WHERE I THINK ‘OH DAMN, I HAVE TO GO TO WORK’

WITH A pas­sion for peo­ple, food and good cof­fee, Genevieve Rogers and her fel­low ReX troops were recog­nised for the cre­ativ­ity, in­no­va­tion and su­perb ser­vice their busi­ness brings to the Mara­noa.

ReX Cof­fee + Food cleaned up at the 2019 Mara­noa Busi­ness Awards, tak­ing home medium busi­ness of the year, busi­ness cus­tomer ser­vice, tourism and hos­pi­tal­ity and busi­ness of the year.

“It’s very sur­real, for me the cus­tomer ser­vice award was the most im­por­tant one be­cause it’s the cus­tomers who were nom­i­nat­ing us,” she said.

“I don’t think there can be a bet­ter feel­ing, than hav­ing the sup­port of peo­ple you see ev­ery day.”

When en­ter­ing ReX for Busi­ness of Year, Ms Rogers said she at­trib­uted five key el­e­ments to run­ning a suc­cess­ful busi­ness which in­cluded cus­tomer ser­vice, her love of food, pas­sion for cof­fee, pre or­der­ing and her staff.

“I couldn’t do what I do with­out my staff. I’m hav­ing surgery on Mon­day and can’t be there for a week and if it wasn’t for them, the doors would be closed,” she said.

“It sounds cliche, but we’re a fam­ily. I have the best team, they re­flect ex­actly what I project and I couldn’t ask for any­thing more.”

Gen ran a Roma ex­press

cof­fee van for three years be­fore she opened ReX’s doors in Novem­ber 2017 – it has been bustling ever since.

“I’m so bloody pas­sion­ate about what I do. My alarm goes off at 2.45am ev­ery morn­ing and there’s never been a day where I think ‘Oh damn, I have to go to work’,” she said.

“I live my dream ev­ery day and I don’t feel lucky about that be­cause it’s a lot of hard work, but I feel so grate­ful that I get to do that ev­ery day. That’s what makes it worth it.”

MILES OF SMILES: It takes a team and here they are, the women of ReX who helped boost the busi­ness to win medium busi­ness of the year and three other awards.

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