Townsville Bulletin

Hasty exit of top two in NAB

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NAB CEO Andrew Thorburn and chairman Ken Henry are stepping down, becoming the highest-profile banking casualties of the financial services royal commission.

Kenneth Hayne’s final royal commission report, made public on Monday, expressed serious concerns about their leadership of the bank and failings that included charging fees for no service.

“Andrew and I are deeply sorry for this. My decision is not made in reaction to any specific event, but more broadly looking at the bank’s needs in coming months and years,” Dr Henry said in NAB’S statement to the ASX after trading closed on Thursday.

NAB shares had been placed in a trading halt before an announceme­nt about “leadership changes”.

Chief executive since August 2014, Mr Thorburn had been keen to continue but by Thursday he accepted he had to go.

“I acknowledg­e that the bank has sustained damage as a result of its past practices and comments in the royal commission’s final report about them,” Mr Thorburn said in the statement to the ASX. “I spoke with the board and offered to step down and they have accepted my offer.”

Mr Thorburn said he had always acted with integrity.

He will finish at NAB on February 28, while Dr Henry indicated he would retire from the board once a new permanent CEO had been appointed.

Dr Henry, a former head of Treasury who had been chairman since 2015, has been under pressure since a brusque performanc­e at the royal commission in which he seemed reluctant to answer questions.

“This is naturally a difficult decision but I believe the board should have the opportunit­y to appoint a new chair for the next period as NAB seeks to reset its culture and ensure all decisions are made on behalf of customers,” he said.

Philip Chronican, a current NAB director with extensive domestic banking experience, will serve as acting CEO from March 1 until a permanent appointmen­t is made.

The NAB board will initiate a global search process for the CEO role while actively considerin­g a range of quality internal candidates. Mr Thorburn’s future had been subject to speculatio­n since he announced surprise plans to take leave around the release of the Hayne report.

He was also shaken last year by allegation­s an employee he considered a friend was involved in a multimilli­ondollar fraud against the lender.

Since replacing Cameron Clyne as CEO, Mr Thorburn had overseen the divestment of the bank’s unprofitab­le Clydesdale Bank and 80 per cent of its MLC wealth management business, and embarked upon a $1.5 billion restructur­e that will trim 4000 jobs over three years.

But NAB shares have fallen 26 per cent during his tenure and he took a $2 million pay cut in the last financial year after the lender’s full-year cash earnings fell 14.2 per cent and the bank owned up to its poor treatment of customers.

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