FC flags wage increases
FLIGHT Centre has raised the prospect of increased wage costs as it works to finalise a new Enterprise Bargaining Agreement (EBA) for its leisure sales staff.
As part of this week’s record profit announcement ( TD yesterday), the company confirmed it expected a new wage model for its Australian leisure teams to be introduced during the 2018/19 financial year.
“While the EBA will increase wage costs, it is an important investment that will ensure FLT’s leisure sales people operate under a simpler system and are better rewarded in terms of both pay and overall conditions,” the company said.
Flight Centre’s pay and conditions came under scrutiny earlier this week after the ABC’s 7.30 program aired allegations that staff were pressured to mark-up airfares because of low pay ( TD Wed).
Flight Centre’s annual results also confirm about 1,200 consultants from 250 Escape Travel and Cruiseabout stores were redeployed as part of the merger of the brands into the Flight Centre and Travel Associates stables ( TD 22 Feb).
They represent 15-20% of the Australian leisure workforce.
The company also closed 90 poorly located stores.