WS gets smarter

Travel Daily - - News -

WESTJET has in­tro­duced its first ar­ti­fi­cial in­tel­li­gence (AI) pow­ered chat­bot, named Juliet.

The new AI as­sis­tant is avail­able in English and French via Face­book Mes­sen­ger and can as­sist cus­tomers with book­ing and day-of-travel in­for­ma­tion.

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