TECHNOLOGY UPDATE

Today’s Technology Update is brought to you by ReadyRooms

Nepture Launch

Normally I talk about innovation in the ReadyRooms hotel and OTA space, but this time I wanted to talk about how it is evolving in one of our other brands, Seven Oceans Cruising. As the cruise industry has continued to grow so has the need for agents to access packaged cruises, live availability and rich content that helps them sell.

To help manage yield and secure the sale it’s important for agents to be able to combine cruise with flights and hotels to provide a complete package. This need has been the key driver behind the development of our recently launched Neptune system.

Firstly, ease of access. Most booking systems are available 24/7 and Neptune is no exception. We complimented this by implementing a single sign-on that allows agents to access our Tango, ReadyRooms and Neptune systems with the one set of credentials. Secondly, live availability and rich content. As consumers increasingly expect instant gratification it is important that we provide a tool that enables agents to check live availability across 20 cruise lines, access cruise maps, destination imagery and detailed itinerary descriptions.

Lastly, we enabled agents to differentiate themselves in a crowded market. We incorporate a flight booking engine with our retail and wholesale airfares, a hotel booking engine that pulls in OTA pricing and our own wholesale group allocations where agents can access rates, on board amenities and bonuses that are unable to be matched by a customer direct.

We built Neptune to give agents the tools to compete and we will continue to innovate and develop the system as the cruise market continues to evolve. To celebrate the launch we are offering agents double TRIP$ dollars on bookings made online in Neptune in the month of July. Steve Brady, ReadyRooms