Sabre survey trends
TRAVEL agents are more relevant than ever in helping travellers find the best fare and holiday options for them, the results of a survey by Sabre Corporation reveal.
The Looking Towards 2020 Sabre Asia Pacific survey of travel professionals found close to 60% of travel agents’ client-base is aged 35 to 50.
The survey also revealed 70% of travellers in the Asia Pacific region request sustainable tourism option when booking a holiday through an agent, with 30% asking about alternative modes of transport.
Agents also reported a high demand for customisation when booking travel for clients, with 60% identifying that as the main reason they are called upon.