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Who is NDC ac­tu­ally for?

Justin re­flects on an NDC ed­u­ca­tional work­shop hosted by IATA with key leader­board air­lines.

Re­cently, I par­tic­i­pated in a panel dis­cus­sion on the de­liv­ery of NDC and how IT part­ners are sup­port­ing de­ploy­ment. One of the ques­tions from the au­di­ence stood out for me: Who is NDC ac­tu­ally for?

NDC is for ev­ery­one

By work­ing closely to­gether, the in­dus­try can un­lock new value for trav­ellers, and in do­ing so, gen­er­ate more busi­ness for all. NDC is part of a longer jour­ney to greater dig­i­ti­za­tion that the en­tire in­dus­try is on, both air­lines and travel sell­ers.

How we do this

We’ve been work­ing closely with our air­line and travel seller part­ners to de­velop our NDC-en­abled so­lu­tions that meet di­verse re­tail­ing needs across mul­ti­ple mar­kets. Cus­tomers such as Flight Cen­tre and Carl­son Wagonlit Travel have made re­cent an­nounce­ments show­ing they are al­ready us­ing our so­lu­tions to make and ser­vice NDC book­ings to­day. This is a huge mile­stone in our col­lec­tive NDC jour­ney.

Dif­fer­ent agen­cies are at dif­fer­ent stages when it comes to ac­cess­ing NDC con­tent, so that’s why we’re work­ing with our agency cus­tomers across 50 mar­kets to en­sure they can ser­vice NDC with con­fi­dence, and pro­vide the con­sis­tency and choice that trav­ellers want.

Let’s chat: [email protected]

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