AFTA of­fers fire as­sis­tance

Travel Daily - - News -

THE Aus­tralian Fed­er­a­tion of Travel Agents is urg­ing mem­bers im­pacted by the bush­fire cri­sis to high­light any chal­lenges or is­sues via a ded­i­cated email ad­dress at fir­ere­cov­[email protected]

CEO Jayson West­bury said AFTA was al­ready en­gaged with the gov­ern­ment “as con­sid­er­a­tion is given to what may be re­quired to sup­port the na­tion, sup­port the in­dus­try and po­ten­tially sup­port you as an AFTA mem­ber.

“It is dif­fi­cult to de­ter­mine what should be done from an in­dus­try per­spec­tive un­til the scope of chal­lenges are known,” he said.

“What we ask you at this time is that if you find your­selves con­fronted with a chal­lenge with a client, or a book­ing or any as­pect of your busi­ness as a re­sult of the fires, please let us know.”

West­bury said an email to the spe­cial ad­dress “will get our full at­ten­tion and we will do what we can to sup­port and as­sist if we are able”.

He also urged the in­dus­try to pro­vide sug­ges­tions as to how more help and sup­port re­lat­ing to the fires can be pro­vided.

“As you would know the Fed­eral Gov­ern­ment has put in place an in­cred­i­bly large re­cov­ery pack­age, and we will mon­i­tor how that will be ad­min­is­tered,” West­bury said.

“At this time of na­tional pain, it is im­por­tant for all AFTA mem­bers to know that your Fed­er­a­tion is tak­ing the sit­u­a­tion very se­ri­ously, and is and will con­tinue to en­gage at both a state and fed­eral level to help sup­port the coun­try as the fire re­cov­ery be­gins,” he said.

West­bury noted that the cri­sis is not over, adding “our hearts and prayers go out to all those who have been im­pacted by fires thus far, and we re­main com­mit­ted to be­ing en­gaged and sup­port­ive”.

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