KPMG not can­celling Ex­cite book­ings

Travel Daily - - Contents -

THE KPMG Ad­min­is­tra­tors of the col­lapsed Ex­cite Hol­i­days have de­nied al­le­ga­tions that they are can­celling pre-paid book­ings.

A num­ber of out­raged Travel Daily read­ers have con­tacted us in re­cent days, com­plain­ing that the Ad­min­is­tra­tors have been con­tact­ing ho­tels to can­cel fully paid book­ings - even in cases where the agents have been given writ­ten as­sur­ances by the prop­er­ties that pay­ment had al­ready been re­ceived and the client reser­va­tions were safe.

Ho­tels are now telling the agents the book­ings have been can­celled “by the travel agent”.

One agent said the book­ings were be­ing “can­celled from un­der our noses, in some cases with clients al­ready trav­el­ling”.

To­mor­row, the first Ex­cite Hol­i­days cred­i­tors’ meet­ing will take place in Syd­ney at 11am.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.