KPMG not cancelling Excite bookings
THE KPMG Administrators of the collapsed Excite Holidays have denied allegations that they are cancelling pre-paid bookings.
A number of outraged Travel Daily readers have contacted us in recent days, complaining that the Administrators have been contacting hotels to cancel fully paid bookings - even in cases where the agents have been given written assurances by the properties that payment had already been received and the client reservations were safe.
Hotels are now telling the agents the bookings have been cancelled “by the travel agent”.
One agent said the bookings were being “cancelled from under our noses, in some cases with clients already travelling”.
Tomorrow, the first Excite Holidays creditors’ meeting will take place in Sydney at 11am.