Itravel’s in­ter­nal growth

Travel Daily - - Contents -

ITRAVEL has seen dou­ble-digit growth over the past 12 months, MD Steve Labroski told Travel Daily at the group’s con­fer­ence, held in Syd­ney over the week­end.

The net­work cur­rently has 19 fran­chises, 64 mo­bile and six af­fil­i­ates, to­talling over 150 con­sul­tants.

“We’re not grow­ing in num­bers ex­ter­nally, we’re grow­ing in­ter­nally, so our in­di­vid­ual agents are get­ting stronger at what they do,” Labroski said.

Growth for itravel has never been “just about adding num­bers,” Labroski told TD, “it’s about find­ing the right part­ners that fit within our busi­ness”.

The right part­ner for itravel, Labroski said, came down to an in­di­vid­ual’s at­ti­tude.

“It’s un­der­stand­ing that be­com­ing a home-based con­sul­tant isn’t easy, un­der­stand­ing that be­cause you’ve changed your name on the door, doesn’t mean that you’re go­ing to be suc­cess­ful, there’s a lot of other things be­hind the scene that have to hap­pen.”

Labroski said the net­work was still see­ing growth de­spite the headaches caused by re­cent col­lapses and coro­n­avirus.

He said the net­work was less af­fected by the coro­n­avirus out­break than some groups.

“We’re still quite safe in that we’ve still got other areas that con­tinue to grow,” he said.

Key sup­pli­ers pre­sent­ing on Sat cited growth in sales from itravel, in­clud­ing In­trepid which con­grat­u­lated mem­bers on end­ing 2019 with 65% growth in sales, and year-to-date, the group was up 20%.

MEAN­WHILE, itravel has launched a cash guar­an­tee called itravel agents as­sur­ance, which Labroski said pro­vided fur­ther se­cu­rity for the net­work.

itravel agents as­sur­ance cov­ers cash pay­ments made for trips with pre­ferred part­ners, mean­ing agents will be cov­ered to a max­i­mum value of $10,000 per book­ing in the in­stance of sup­plier fail­ure

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