EK de­tails safety plan

Travel Daily - - Front Page -

EMI­RATES has to­day un­veiled new “multi-faceted mea­sures for em­ployee and cus­tomer care at every step of the travel jour­ney,” which are be­ing im­ple­mented ef­fec­tive im­me­di­ately as the car­rier phases in op­er­a­tions.

Reg­u­larly sched­uled EK pas­sen­ger ser­vices to nine des­ti­na­tions were rein­tro­duced to­day, in­clud­ing Syd­ney and Mel­bourne as well as Lon­don Heathrow, Frank­furt, Paris, Mi­lan, Madrid, Chicago and Toronto.

At check-in each pas­sen­ger gets a free hy­giene kit in­clud­ing masks, gloves, an­tibac­te­rial wipes and hand sani­tiser.

Masks are manda­tory on all EK flights, while gloves must also be worn at Dubai In­ter­na­tional Air­port where ther­mal scan­ners mon­i­tor the tem­per­a­tures of all pas­sen­gers and em­ploy­ees.

Phys­i­cal dis­tanc­ing indi­ca­tors have been in­stalled in all ar­eas in­clud­ing check-in, im­mi­gra­tion, board­ing and trans­fer lo­ca­tions, along with pro­tec­tive bar­ri­ers at all coun­ters and desks.

Ther­mal screen­ing is also un­der­taken upon dis­em­barka­tion at DXB, while board­ing se­quences are stag­gered from the last row to the first, in small num­bers.

On board all cabin crew are fully kit­ted out in PPEs, and more crew are on board flights over 1.5 hrs to keep com­mon ar­eas clean.

Sin­gle-use menus and wine lists will be pro­vided in Busi­ness class, while all blan­kets, pil­lows, toys, head­phones and mat­tresses will be hy­gien­i­cally sealed.

Cabin bag­gage must be checked in, with the only items al­lowed in­clud­ing a lap­top, hand­bag, brief­case or baby items.

Lay­over crew are housed in sin­gle ho­tel rooms and un­dergo COVID-19 test­ing and manda­tory quar­an­tine when they re­turn.

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